Terms and conditions

2Can I rental a car with temporary driving permit?

No, temporary driving permits cannot be used in Japan. Temporary driving permits cannot drive the rental car even if it was rented by another person with valid driver’s license.

3Can I rent the car if I forget to bring my driver’s license?

According to Japanese laws and regulations, we can not rent to person without driver’s license.

Reservation

1What information should I provide when I reserving the car?

Please provide your flight No., pick-up date, return date, expected car model, contact information and extra note, etc.

2How to modify my booking information or even cancel one?

You can use our website Booking Enquiry (http://carrental.jpn.com/okinawa-en/mypage/) to check your booking. You can also use Line, Whatsapp, Wechat or phone number to reach us 1 day before your pick-up date.

3Can driver more than one person?

Yes, all drivers must provide the requirement for driving in Japan.

4Car I specify car model?

We will arrange your expected car model as possible as we can. Depanding on the storage we may arrange same-class vehicle for you.

Payment methods

1When do I pay for the car rental?

Pay on the same day you pick up the car. If the lease is extended,please pay additional rental fee when you return the car.

2How do you calculate the rental fees?

Car rental fees are calculated by type of cars and the length of rental period.

3Is it possible to refund if return the car earlier then original return date?

Please reconfirm the return date before you pick up the car. No refund after car departed.

Loss Damage Waiver Insurance & NOC Insurance

1What is Loss Damage Wavier Insurance?

Loss Damage Waiver. You can check out how the LDW works over here. (About LDW)

2What is NOC Insurance?

NOC can be used for losses in the event of collision damage. (About NOC)

Driving guideline & tips

1Japan Traffic Signs

Common Signs

Road Closed

Closed to Cars

No Parking/Stopping (The upper “8 – 20” means the restriction is applicable from 8:00 to 20:00. Parking is restricted all day if the sign displays no such numbers)

No Parking (The upper “8 – 20” means the restriction is applicable from 8:00 to 20:00. Parking is restricted all day if the sign displays no such numbers)

Stop Sign

Slow Down

Maximum Speed Limit

Minimum Speed Limit

Do not enter

No entry towards designated traffic

No U-turn

No Passing Other Cars

Allowed Directions in Designated Traffic Lane

Right Turn Only

Straight Only

Allowed Directions in Traffic Lane

Allowed Directions and Turns in Traffic Lane

Allowed Directions in Traffic Lane

One-way street (take notice this is a square sign, different to the Right Turn Only sign)

One-Way Street

Bus-only lane

Caution Signs

Slippery Road

Falling Rocks

Bumpy Road

Road Construction Ahead

Steep Uphill Slope (in this sign, 10% grade)

Steep Downhill Slope (In this sign, 10% grade)

School Zone

Traffic Signal Ahead

Merging Traffic Ahead

Lane Reduction Ahead

Road Narrows Ahead

Two-Way Traffic Lane

Railroad Crossings

Crosswind

Animal Crossing

Other Danger

Direction Signs

Parking Allowed

Stopping Allowed

Right-of-way (which lane has the right of way)

Center Line (used mainly for right turns)

Stopping Line

Safety Zone

Pedestrian Crossing Ahead

Bike Crossing Lane

Guide Signs

Toll Road/ Entrance to Highway

National Highway Route No.

Traffic Lane Designations Towards Locations Listed Above

Emergency Telephone Available

Car Rental Agreement

1If the car is not return with full-tank of gasoline:

Please fill up the gasoline before returning the car. If car return without full tank of gasoline, you will be charged by our company policy : JPY 5,000 if less than full-tank but more than half-tank ; JPY 10,000 if less than half-tank. Please keep the latest receipt of gasoline and show us when you returning the car.

More than half-tank and not full-tank
will be charged JPY 5,000

Less than half-tank and
will be charged JPY 10,000

2If the car cannot be returned on time :

You must to notify us if you want to extend or delay your rental period, otherwise you will be charged by the late-return fee. You will be also FULLY liable for any personal, collision, and asset damages if you have accident out of your rental period and don′t notify the rental office in advance.

3If the accident happened :

The car rental contract will be terminated once the accident happened. You can not drive the car anymore and there are no objections for the compensation amount. Please report the car rental company immediately in the case of accident. Regardless self-collision or being hit by opposite party, if there are no police record, the insurance company will not pay for any reparation.

4If receive a traffic penalty ticket :

When returning the car, please show us both the penalty ticket and receipt of the bill payment. If the penalty have not settled, our company will charge you JPY 20,000 as a compensation.

( Noted : Bank and post office is not open on Saturday , Sunday , and Japanese national holiday )

FAQs

1Can i bring my pet in the rental car?

Yes, you can. But please use a cage for your pet. If in-car cleaning is needed, we may demand Non-Operation Charges (N.O.C.) as cleaning charge from you ¥20,000.

2Is it possible to rent outside business hours?

For rentals outside business hours, please contact us in advance.

3How to reserve child seat?

Please take a reservation for optional equipment at the same time as reserving rent-a-car. You can make a reservation for a baby seat, child seat, and junior seat.

4Policy for Cancellation:

Cancellation on the pickup day will be 100% of the total rental fee (No license, booked a wrong type of car, or other personal reasons)